FAQ

Will it arrive before Christmas?

Orders take 7–14 days to arrive in the US. To get your rider in time for Christmas, order by December 8. Orders placed after that date will still ship, but we can't promise holiday delivery.

How does it attach to my car?

Each rider attaches with adhesive pads. Before applying, wash and fully dry the area so the pads grip properly. Place the figure so it doesn't block your rear window, lights, license plate or trunk release.

Will it damage my paint?

On most factory paint, the adhesive comes off cleanly if you peel slowly and warm it a little first (a hair dryer works). Aftermarket wraps, repainted panels, older or sun-damaged clear coats can lift, so test on a small, hidden spot first. We can't be responsible for marks on paint or wraps.

Can I drive on the highway with it?

Check that the figure is firmly attached before every drive. We recommend removing it for highway driving, high winds and heavy rain or snow. You're responsible for making sure it's secure and legal where you drive.

How big is it?

The riders are life-size figures made to sit on the trunk of a car, SUV or the tailgate area of a pickup.

Can I pose it?

Yes. The arms and legs can be posed, so you can set your rider up waving, sitting back or hanging on.

Do you offer discounts for more than one?

Yes. Get 2 riders and save 10% automatically, or 3 or more and save 15%. Sign up for our emails for an extra 10% off your first order.

What is your return policy?

Because these are seasonal items, all sales are final. If your rider arrives damaged, defective or isn't what you ordered, email us within 7 days of delivery with your order number and photos, and we'll send a replacement or a full refund.

How do I track my order?

You'll get a shipping confirmation email with a tracking link as soon as your order ships.

How do I contact you?

Email us at vaetovenwork@gmail.com or use our contact page. We usually reply within 1 business day.